Terms of Service

AIVIZ is an architectural visualization studio: you upload a source image (a model capture, a sketch, a rough render or a photo), and AIVIZ turns it into a render with Google's Gemini image models.

You can sign up and sign in with your email address and a password, or with Google. Signing up with email needs no verification: AIVIZ sends no email to sign you up or sign you in. So use an email address you own, because receipts and expiry reminders go to it, and keep your password to yourself.

Your projects and renders are stored in your browser. Your AIVIZ account stores your email address, your acceptance of these terms, your credit balance and your order history. The details are in the Privacy Policy.

• You accept these Terms of Service and the Privacy Policy by ticking one box, and AIVIZ records the moment you did. Creating an account and buying credits both require it.
• We ask once, when you sign up or the first time you sign in. Until your acceptance is on record, AIVIZ runs no render, no image analysis and no purchase for the account. The checkout asks for the same acceptance before every payment.
• A blocked account gets no free credits, can't buy packs, and any payment from it is declined and refunded.

AIVIZ sells prepaid credit packs in rupiah: Starter, Pro and Team. There's no subscription and no automatic billing: each pack is paid once, and any account that has accepted these terms can buy any pack.

• Prices are final and in rupiah. A price change applies only to later purchases.
• A render uses 2 credits at 1K, 3 credits at 2K and 4 credits at 4K. An edit uses the same credits as a render at the size of the image being edited, plus 1 credit when its reference images or elements go over the allowance for that size. Image analysis and upscaling use no credits. The studio shows the cost of every render and edit before it runs.
• While you hold an active pack, image analysis is unlimited, within fair use of up to 15 new images a day. An image that has already been analyzed isn't read again or counted: you get the saved result.
• Credits are used in the order they expire: whatever expires soonest is used first, free or paid.
• A run that fails before its results are delivered uses no credits.

• Every credit lot, paid or free, is valid for 30 days from when it's granted. For a pack you buy, the 30 days start when your payment is received.
• The expiry date is shown at checkout (as an estimate), on your receipt and on your Account page. We email you a reminder before your credits expire.
• Expired credits are forfeited: they aren't refunded and their validity isn't extended.

• Free credits go only to accounts whose email address Google has confirmed. A new account that signs in with Google and accepts these terms can receive 5 free credits once, valid for 30 days, at every size including 2K and 4K, while the promotional allocation lasts.
• An account created with an email and password gets no free credits at first, because its address isn't verified. Sign in once with Google using the same email address to unlock them; the grant is decided at that sign-in, against that day's and that month's allocation.
• The free-credit allocation follows a monthly promotional budget, shared out across the days of the month. When the day's share or the month's budget runs out, grants pause. An account that qualifies in that time keeps its place in line and can still receive its free credits: they're added once the allocation has room again, in the order accounts qualified.
• Free credits aren't given to disposable email addresses, second accounts belonging to the same person, or repeat sign-ups from the same network.
• Free credits are one per device and limited per network each day, and AIVIZ may withhold them. Nobody is refused an account or a purchase for it: the account works as usual and every pack stays on sale.
• Renders from an account that has never bought a pack carry a visible watermark until its first purchase.
• Every account also gets 8 free image analyses over its lifetime, up to 5 a day.

• You pay on AIVIZ's own checkout page: pick a pack, tick the box accepting the Terms of Service and the Privacy Policy, and the Midtrans payment window opens on that page. Payments are processed by Midtrans.
• Packs can be paid with QRIS, DANA, OVO, GoPay and ShopeePay; Pro and Team can also be paid by bank virtual account. Cards and retail outlets aren't available yet.
• The price, credits and payment methods of every order are set by AIVIZ's server, and every order is tied to your account and the pack you picked.
• An order that isn't paid within 24 hours expires at no cost.
• Credits are added once Midtrans confirms to AIVIZ's server that the payment is complete, not when the payment window closes.

• You can ask for a refund of unused credits, as far as the payment method allows: GoPay, ShopeePay and DANA payments can be refunded in full or in part; OVO only in full; QRIS only when paid with GoPay or ShopeePay. Bank virtual account payments, and QRIS paid from other apps, can't be refunded through Midtrans.
• When a payment is refunded, that pack's credits are taken back. A full refund takes back all of the pack's remaining credits; a partial refund takes back credits in proportion to the amount refunded, rounded up, up to what's left of that pack.
• Credits already used and expired credits aren't refunded.

• If a check fails when the money arrives (the amount or method doesn't match the order, a fraud check, an account on hold, or a blocked account), the order is held for review and its credits aren't added yet.
• A held order may be refunded instead of credited.

• Renders are made by an AI model and can differ from the source image, including details, proportions, materials and text. They're visualizations, not working drawings or technical documents: check them before you rely on them for design, construction or marketing decisions.
• You're responsible for the images you upload, including having the right to use them, and for how you use the results. Don't upload or create content that breaks the law or anyone's rights. Use is also subject to Google's Generative AI Prohibited Use Policy.
• Credits used on a render whose result isn't what you hoped for aren't refunded.

• Projects, the images you upload and your renders are stored in your browser, not on AIVIZ's servers. Clearing site data or switching browsers deletes them for good; we keep no copy and can't recover them.
• Your account on the server stores your email address, your acceptance of these terms and when you gave it, your credit balance and lots, and your orders and receipts, because credits and payments can't be counted without them.
• Renders paid for with credits are kept on the server for up to 24 hours for re-delivery, then deleted.
• You can ask for a copy or deletion of your account data through the contact address below. Deleting your account forfeits any unexpired credits: ask for a refund of them first where possible.
• The full explanation, including who else processes your data, is in the Privacy Policy.

We may change the service and these terms. The date below changes whenever the terms do, and a price change never applies to a pack already paid for.

For questions, complaints, refund requests, or requests for a copy or deletion of your data, email aivizstudio.id@gmail.com and include the order number from your receipt. Receipts for every order are on your Account page; pack prices are on the Pricing page.